Legal & Privacy Policies
Privacy Policy
Last updated: February 2026
FifthHouse ("we," "us," or "our") is committed to protecting your privacy.
This policy outlines what information we collect, how we use it, and your rights regarding that data.
What We Collect
We collect personal information you voluntarily provide, including your name, email address, company name, and any details submitted through contact forms, project inquiry forms, or purchases. We may also collect non-identifying technical data such as browser type, device information, IP address, and pages visited through cookies and analytics tools.
How We Use Your Information
Your information is used to respond to inquiries, deliver services, send newsletters or updates you've opted into, and improve site functionality. We do not sell, rent, or trade your personal data to third parties. We may share data with trusted service providers (such as email platforms or payment processors) solely to operate our business, and only under confidentiality agreements.
Cookies
This site uses cookies for functionality, session management, and analytics. You can adjust cookie preferences through your browser settings. Disabling cookies may affect site performance.
Email Communications
If you subscribe to The Fifth Perspective newsletter or other communications, you can unsubscribe at any time via the link in any email. We will not send unsolicited marketing communications.
Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined above or as required by law.
Your Rights
Depending on your location, you may have the right to access, correct, or request deletion of your personal data. To make a request, contact us at hello@fifthhouse.io
Third-Party Links
Our site may link to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.
International Users
This site is operated from the United States. If you are accessing it from outside the U.S., please be aware that your data may be transferred to and processed in the U.S., which may have different data protection standards than your country. By using this site, you consent to this transfer.
GDPR Compliance (European Users)
Applicable to users located in the European Economic Area (EEA)
If you are accessing this site from the EEA, you have additional rights under the General Data Protection Regulation (GDPR).
We process your personal data only when we have a lawful basis to do so, including your consent, the performance of a contract, compliance with a legal obligation, or our legitimate business interests. You have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion of your data ("right to be forgotten"), object to or restrict how we process your data, and request a portable copy of your data. To exercise any of these rights, contact us at hello@fifthhouse.io. We will respond within 30 days. If you believe we have not handled your data appropriately, you have the right to lodge a complaint with your local data protection authority.
CCPA Compliance (California Users)
Applicable to California residents under the California Consumer Privacy Act
If you are a California resident, you have the right to know what personal information we collect, use, or disclose. You have the right to request deletion of your personal information. You have the right to opt out of the sale of your personal information — and for clarity, FifthHouse does not sell personal information. You have the right to non-discrimination for exercising any of these rights. We may collect identifiers (name, email, IP address), commercial information (service inquiries or purchases), and internet activity data (pages visited, browser type). California residents may submit a data access or deletion request by contacting us at hello@fifthhouse.io. We will verify your identity and respond within 45 days. You may designate an authorized agent to submit a request on your behalf. We may require written proof of authorization before processing such requests.
African Users
Several African countries have data protection laws that may apply to our clients in those regions. FifthHouse is committed to handling all personal data transparently and respectfully regardless of location. If you have questions about how your data is handled under your country's specific regulations, please contact us at hello@fifthhouse.io.
Changes to This Policy:
We reserve the right to update this policy at any time. Changes will be posted on this page with an updated date. Continued use of the site constitutes acceptance of the revised policy.
Terms & Conditions
Last updated: February 2026
By accessing or using the FifthHouse website, you agree to be bound by these Terms & Conditions.
If you do not agree, please discontinue use of this site.
Intellectual Property
All content on this site, including but not limited to text, graphics, logos, case studies, and design assets, is the property of FifthHouse or its respective clients and collaborators, and is protected by applicable copyright and intellectual property laws. No content may be copied, reproduced, modified, or distributed without prior written consent from FifthHouse.
Services
Service offerings described on this site are subject to availability and are governed by individual client agreements or statements of work. Nothing on this website constitutes a binding service agreement. FifthHouse reserves the right to modify, suspend, or discontinue any service or offering at any time without notice.
User Conduct
You agree not to use this site for any unlawful purpose, to transmit harmful or malicious content, or to interfere with site functionality. FifthHouse reserves the right to restrict access for violations of these terms.
Payment & Refunds
Specific payment terms, project scopes, and refund policies are outlined in individual client contracts. Any purchases made through this site are subject to those agreements. FifthHouse does not offer blanket refunds on creative services rendered.
Governing Law
These Terms are governed by the laws of the State of Tennessee. Any disputes arising from use of this site or FifthHouse's services shall be resolved in the appropriate courts of Tennessee.
Modifications
FifthHouse reserves the right to update these Terms at any time. Your continued use of the site after changes are posted constitutes acceptance of the updated Terms.
Disclaimers
Last updated: February 2026
General Information
All content on this website is provided for general informational purposes only. It does not constitute professional legal, financial, or business advice. While we make every effort to ensure accuracy, FifthHouse makes no guarantees regarding the completeness, reliability, or timeliness of any information presented.
No Client Relationship
Viewing or interacting with this website does not establish a client relationship with FifthHouse. A formal client relationship is only created upon execution of a signed agreement.
Results
Any case studies, testimonials, or examples of past work represent individual results and are not a guarantee of future outcomes. Creative results vary based on project scope, client collaboration, and market conditions.
Limitation of Liability
To the fullest extent permitted by law, FifthHouse shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of this site, reliance on its content, or inability to access the site. Use of this website is at your own discretion and risk.
External Links
FifthHouse is not responsible for the content, accuracy, or practices of any third-party websites linked from this site.